Attorneys for the Hartford Board of Education, a Hartford special education teacher and the City of Hartford argued before a Superior Court judge on Monday that claims by a former student that she was bullied and harassed by staff in the school district, including by her special education case manager, should be dismissed.

The student, Aleysha Ortiz, graduated from Hartford Public Schools last year despite never learning to read or write. Last summer, she spoke to The Connecticut Mirror about her , which she entered when she was 6 years old.

Shortly after her story went public, Ortiz filed her lawsuit. The , however, doesn’t seek damages related to her educational attainment. Rather, it focuses on the emotional harm that was allegedly done to Ortiz during her years in the Hartford school district, including by case manager Tilda Santiago.

The complaint alleges that Santiago belittled, stalked and harassed Ortiz in front of other students and teachers. Ortiz went to other teachers in tears and emotional distress as a result, according to the complaint, which also states that Ortiz reported Santiago’s conduct to the principal and assistant principal.

The courtroom arguments on Monday before Superior Court Judge Matthew Gordon focused on two questions: whether the allegations in Ortiz’s complaint were significant enough to prove negligent infliction of emotional distress, and whether the actions of school employees were “ministerial,” meaning the parties were required by law to follow certain procedures but failed to do so. Attorneys representing the city, school board and Santiago argued that their decisions were not ministerial but rather discretionary, meaning they were not legally required to act in a certain way but were rather making decisions based on personal judgment.

Ortiz’s attorney, Anthony Spinella, argued that employees in the district were required by law to follow certain procedures, like reporting bullying to a school administrator, and failed to do so.

“Any school employee who gets a report of bullying has to notify the administrator, full stop. No evaluation, no discretion. They have to file a written report. The policy has to require this safe school climate specialist to investigate or supervise investigation of
all reports of bullying,” Spinella said. “We believe that immunity does not apply because we allege violation of ministerialities.”

Gordon did not make a decision on the motion on Monday. If Gordon rules in favor of attorneys representing Hartford, the school district and Santiago, Spinella said he would appeal the decision.

Ortiz is seeking in damages. Last month, Spinella offered to settle the lawsuit for that amount with the school district and the city.

This first appeared on and is republished here under a .

When 19-year-old Aleysha Ortiz told Hartford City Council members in May that the public school system stole her education, she had to memorize her speech.

Ortiz, who was a senior at Hartford Public High School at the time, wrote the speech using the talk-to-text function on her phone. She listened to it repeatedly to memorize it.

That鈥檚 because she was never taught to read or write 鈥� despite attending schools in Hartford since she was 6.

Ortiz, who came to Hartford from Puerto Rico with her family when she was young, struggled with language and other challenges along the way. But a confluence of circumstances, apparent apathy and institutional inertia pushed her haphazardly through the school system, according to Ortiz, her attorney and district officials.

Those officials, in statements that her attorney says display 鈥渟hocking鈥� educational neglect, have acknowledged that Ortiz never received instruction in reading.

Despite this, she received her diploma this spring after improving her grades in high school 鈥� with help from the speech-to-text function 鈥� and getting on the honor roll. She began her studies at the University of Connecticut this summer.

Ortiz can鈥檛 read even most one-syllable words. The words she can read were memorized during karaoke or from subtitles at the bottom of TV screens and associating the words she saw with what she heard, she said.

鈥淚 was pushed through. I was moved from class to class not being taught anything,鈥� Ortiz told The Connecticut Mirror during a series of interviews. 鈥淭hey stole something from me 鈥� I wanted to do more, and I didn鈥檛 have the chance to do that.鈥�

Ortiz was diagnosed with a speech impediment and attention deficit hyperactivity disorder (ADHD) in early childhood and has been classified as a student with a disability for 鈥渁s long as I can remember,鈥� she said.

Ortiz also wasn鈥檛 taught how to tell time or how to count money. She can barely hold a pencil because of unaddressed issues with hand fatigue and disputes about school-based occupational therapy, she and her attorney said. She learned basic math, like addition, but has no other math skills.

Accommodations in her Individualized Education Plan, which spell out what services students will receive that school year, allowed her to audio-record classes and meetings with school leadership because of her inability to read or write in high school.

In recordings shared with the CT Mirror, made from March through June of this year, district officials acknowledged that in 12 years, Ortiz never received reading instruction or intervention. The CT Mirror also reviewed Ortiz鈥檚 educational records, including her recent IEPs and other documents.

鈥淚n my review of Aleysha鈥檚 IEP, she was never provided reading instruction,鈥� Noreen Trenchard, a special education administrator for the district, said at a May 29 Planning and Placement Team (PPT) meeting. 鈥淲hat is most concerning to me, honestly, at this time, is 鈥� with all of that information prior to today, no direct reading instruction was provided for her, and no PPT was requested to add that to an IEP. 鈥� That鈥檚 very concerning, very, very concerning.鈥�

Trenchard did not respond to a request for comment.

Ortiz said her mother鈥檚 ability to advocate for her was limited because of language barriers, insufficient translation services, and because the family didn鈥檛 know their legal rights to challenge district decisions.

Ortiz filed for 鈥渄ue process鈥� against the district in late June, which is a legal procedure in special education that鈥檚 triggered when families feel their rights were violated.

Ortiz鈥檚 lawyer, , said the young woman鈥檚 story may be one of the 鈥渕ost shocking cases鈥� of educational neglect she has seen in 24 years.

鈥淚t is really shocking, and it should never have happened and shouldn鈥檛 be happening,鈥� Spencer said. 鈥淗er whole future is going to be impacted.鈥�

Ortiz repeatedly described her special education experience with one word: traumatic.

She said she was unlawfully restrained, spent months in classrooms without a special education teacher or paraeducators, and was ridiculed by untrained staff who would laugh at her.

Her time in Hartford Public Schools was defined by feelings of isolation and loneliness as she sat in the back of classrooms for years and wished she would be able to do what the other kids were doing, she said.

While other students made friends and learned basic math and reading skills, Ortiz said she was stuck tracing letter worksheets on her own from first grade well into her middle school years.

Since first grade, she said, teachers, school leaders and district administrators failed her.

In a recording of a June 6 meeting with Trenchard, the district鈥檚 special education administrator, Ortiz can be heard saying she was denied the right to a fair education when teachers didn鈥檛 teach her how to write, when disability testing wasn鈥檛 done accurately and when she felt shamed by educators after she brought up how her IEP wasn鈥檛 being followed correctly.

鈥淧eople didn鈥檛 forget about me 鈥� no 鈥� people chose not to [educate me]. People chose not to [change] my IEP. People chose not to do this and that and this and that,鈥� Ortiz said at the meeting. 鈥淚鈥檓 the one paying the consequences, while those people are still getting their checks.鈥�

Ortiz tried to teach herself and make up for the areas her formal education lacked, but through those efforts, the 19-year-old said, she also lost the chance to just be a kid.

鈥淏asically [in high school], I would go to class. I would record and try to memorize everything the teacher said and what I wanted to write. Then, when I went home, I would stay and hear the recordings. I basically went to school two times in one day,鈥� Ortiz said.

鈥淚 wanted to join clubs, but I couldn鈥檛 do that because I didn鈥檛 have the time. 鈥� To this day, I鈥檝e never been out to the movie theater with friends, ever,鈥� Ortiz said. 鈥淚 didn鈥檛 have time to have fun. It was either enjoy myself or fail my classes, and maybe if I was more ahead in reading or writing, I would鈥檝e had time [to make friends].鈥�

Ortiz鈥檚 story can鈥檛 be defined as a student who fell through the cracks 鈥� several people knew how her education was being neglected and did nothing, Spencer said.

鈥淪he鈥檚 had so many teachers. I don鈥檛 know how everybody failed her,鈥� Spencer said. 鈥淚 don鈥檛 know how the district could have passed her through. I don鈥檛 understand how this happened. It鈥檚 negligence, in my opinion.鈥�

The district declined to 鈥渟peak specifically to student matters,鈥� because of 鈥渟tate and federal legal obligations,鈥� after requests for comment by the CT Mirror, particularly in regards to why it took so long to find a problem with Ortiz鈥檚 academic progress and whether officials were aware of similar situations happening with other students in Hartford.

But in a meeting on June 6, Trenchard acknowledged that educators may have violated Ortiz鈥檚 IEP, which is a legally binding document under the  and outlines the services and accommodations that will make a student with a disability successful in a classroom.

鈥淎nd truthfully, from what I鈥檝e seen, I see that you didn鈥檛 even have an appropriate IEP,鈥� Trenchard said.

鈥淧eople got to you too late, which has been the story of your life here,鈥� a Hartford Public High School administrator can be heard telling Ortiz in the recording from the meeting on June 6, despite Ortiz saying she had raised concerns for several years and they were never formally addressed.

Ortiz was able to graduate because she had met all her credit requirements, but she says she was only able to 鈥渟urvive鈥� high school through the use of speech-to-text applications and a calculator.

And though limited, the accommodations helped Ortiz become an honor-roll student and led to her acceptance to several colleges, including the University of Connecticut-Hartford, which she began attending part-time in August.

Ortiz鈥檚 success may be unique, but her challenges in the district are not, several current and former staff members from the school district told the CT Mirror.

鈥淚 think this happens a lot through Hartford schools,鈥� said a Hartford paraeducator who requested anonymity for fear of retaliation. 鈥淚 don鈥檛 think a lot of kids in Hartford get their services. She鈥檚 not the only one. 鈥� Any school [in the district], you鈥檒l find kids, even that are not in special ed, that don鈥檛 even know how to read and write 鈥� they just pass them over.鈥�

鈥淯nfortunately, the way the district runs, it鈥檚 short-staffed. It鈥檚 fast-paced,鈥� said a social worker who worked with Ortiz in high school and also requested anonymity for fear of retaliation. 鈥淲hile Aleysha is a very sad and touching story, it is one of many in the district that get overlooked.鈥�

Ortiz and her attorney think so too.

鈥淥ne of the reasons I didn鈥檛 drop out was from anger 鈥� and knowing that I might not be the only one, but you don鈥檛 hear it around,鈥� Ortiz said. 鈥淲ith me, people knew about it and didn鈥檛 want to do their job, and knowing this 鈥� it must be happening in other places.鈥�

鈥淚t鈥檚 happening all the time, and it鈥檚 not just Hartford,鈥� Spencer said.

Aleysha鈥檚 story

At the age of 32, Carmen Cruz decided to migrate from Puerto Rico to the South End of Hartford with three of her four children, including Ortiz, who was 5 at the time, the second-youngest.

Ortiz鈥檚 mother declined interview requests, but Ortiz said her family came to the United States because services for students with disabilities were limited in Puerto Rico.

鈥淲e heard Connecticut had the best education and things like that, which is one of the reasons we came to Hartford,鈥� Ortiz said. 鈥淲e came to get better opportunities.”

In testimony to state lawmakers for more school funding earlier this year, Ortiz described preparing for her first day of first grade at Burr School, when the school educated grades K-8. That day was full of nerves but also tinges of excitement.

Ortiz only spoke Spanish, and learning English with a speech disability would be challenging. But Ortiz said her mother thought she would get the proper services and support to make sure she was successful.

鈥淭he first day of school, I was holding my mom鈥檚 hand and didn鈥檛 want to let go,鈥� she said in the testimony. 鈥淚 finally did, and I believe it was the biggest mistake of my life. 鈥� From the first day, I struggled so much.鈥�

Despite bringing a signed document from the Puerto Rico Department of Education outlining the need for occupational therapy, the service was never provided to Ortiz in Hartford Public Schools, according to her IEP and audio recordings.

For many of her primary school years, Ortiz admits, she struggled with behavioral issues, including throwing things in a classroom, screaming and running away. As she鈥檚 grown older, Ortiz said, she realized those behaviors were rooted in anger that manifested from an inability to communicate.

Throughout elementary school, Ortiz was often isolated from classmates and engaged in activities that didn鈥檛 pertain to learning, including organizing books, sweeping, resting her head on the desk and drawing pictures in the back of the room, she said. Through fifth grade, the only school work she was assigned was tracing letters on worksheets.

鈥淚nstead of teaching me, they would tell me 鈥楬ere, you go play games over there.鈥� And I鈥檇 see the other kids and would get angry,鈥� Ortiz said. 鈥淚 would just look and stare at the other kids doing their work. 鈥� It got to a point where I was the bad kid, and it felt good 鈥� because even though I was not like the other kids, at least I was something. And that, for me, was what mattered. I was something to someone [even if it meant getting in trouble].鈥�

Ortiz described several instances where she was removed by security guards by force, including a prone restraint practice where she would be forced onto her stomach and a knee was put on her back to the point that, she said, she couldn鈥檛 breathe.

Harford Public Schools did not comment on Ortiz鈥檚 allegations, but said, in general, 鈥減hysical intervention and seclusion are only used as a last resort and emergency intervention, by certified personnel, for students, after other verbal and nonverbal strategies have been attempted and only when the student presents immediate or imminent injury to the student or to others.鈥�

Ortiz said that wasn鈥檛 her experience.

鈥淚nstead of the security guards trying to have a conversation with me, they would literally just remove me by force,鈥� Ortiz said. 鈥淚 remember the principal came in, and she was like, 鈥楾hat鈥檚 not how you do it! That鈥檚 not how you do it! Check if she has marks.鈥� 鈥� I was traumatized. 鈥� and I was [thinking] 鈥榃ow, this is how America is?’鈥�

When Ortiz began to learn more English skills in third grade, she said, she developed a relationship with a homeroom teacher, but her communication efforts were shut down after hearing educators discuss how they couldn鈥檛 understand her.

When another teacher asked the homeroom teacher if they knew what Ortiz was saying, the homeroom teacher responded, 鈥極h, I don鈥檛 understand what she鈥檚 saying, I just say yes to whatever she says,鈥� Ortiz said.

鈥淛ust because I鈥檓 a special education student doesn鈥檛 mean I鈥檓 deaf 鈥� it鈥檚 why I stopped talking,鈥� Ortiz said. 鈥淭hose things made me feel trapped, insecure and everything. I thought I could talk to someone, then that happened.鈥�

In fifth grade, intervention efforts were short-lived because there wasn鈥檛 enough extra staff support, Ortiz said, adding that she didn鈥檛 receive her first paraeducator until sixth grade and, even then, she spent most of her middle school career without a special education teacher.

By seventh grade, Ortiz recalled that principals said they 鈥渟hared custody鈥� of her because she spent more time in the front office than a classroom.

鈥淚nstead of sending her to class, the principal had her with her all the time,鈥� the paraeducator told the CT Mirror.

That year, Ortiz was in a classroom 鈥渘ot a lot, maybe four times,鈥� she said.

The COVID-19 pandemic hit at the end of Ortiz鈥檚 eighth-grade year.

Throughout the summer, preparing for high school, Ortiz went to local libraries and tried to use picture books to teach herself how to read. When she wasn鈥檛 successful, she got through online learning during her freshman year with Google Translate, which can scan a photo and read the text out loud.

鈥淭he way I did assignments was very difficult. When I was given something to read or write, I would use Google,鈥� Ortiz said. 鈥淚f the teacher said 鈥楢leysha, can you read this aloud?鈥� 鈥� I would turn my computer off and pretend like it died, so I didn鈥檛 have to read it. 鈥� Or with the camera off, I would repeat [what the translate app said]. That鈥檚 literally how I survived ninth grade.鈥�

Sophomore year changed everything.

It was Ortiz鈥檚 鈥渇irst time doing the same work as everybody else,鈥� she said.

鈥淚 love learning because I never had the opportunity to learn. People be like, 鈥楢leysha, why do you like to go to school all the time?鈥� And it鈥檚 because it鈥檚 something new 鈥� the amount of times I did the same thing over and over, it鈥檚 crazy,鈥� Ortiz said. 鈥淪ometimes I do complain, because we learn something new every day and it鈥檚 hard to get it, but it鈥檚 better than doing the same thing every day.鈥�

Small wins in the classroom built her confidence enough that it allowed her to open up to trusted adults in positions she once felt betrayed by in elementary school. As more people learned her story, a team of staff members gathered behind her and pushed for more services, intervention and support her junior and senior year.

But by then, she was always told any intervention was 鈥渢oo late.鈥�

鈥淪ince [my junior year], I told my case manager, I want to learn how to write, and she鈥檇 tell me, 鈥業n college, they don鈥檛 do that. They go in there, record and leave, they do the same thing you do,’鈥� Ortiz said. 鈥淚鈥檇 say 鈥榊eah, but I still want to know how to write. It鈥檚 my right. I wanted to learn,鈥� but [I was told] there wasn鈥檛 time, and there weren鈥檛 teachers to sit down and teach me.鈥�

鈥淭here鈥檚 a lot of students, and unfortunately, there鈥檚 situations like Aleysha, where she has a village behind her, advocating, pushing 鈥� and [proper services] still [were] not happening,鈥� the social worker said.

A district鈥檚 failure

Ortiz has recorded more than 700 audio files on her phone.

In her last four months in the public school system, more than a dozen of those audio recordings were either PPT meetings, requests for disability testing or administrators reviewing the results of Ortiz鈥檚 academic progress with her.

The conversations were often riddled with , with several instances of people speaking over one another or Ortiz leaving the room in tears.

鈥淭here was a lot of pushback stating that [the district doesn鈥檛] provide that at the high school level, that they would need to get creative in how they could provide these services to her, and there was always kind of a lingering talk of something would be done, but there was never anything proactive being done,鈥� the social worker said.

Meetings particularly ramped up as Ortiz got closer to graduation and as she was trying to navigate her transition into higher education.

But it always felt like there wasn鈥檛 enough time for intervention.

鈥淚 feel like right now people are like, 鈥榃ell, she鈥檚 graduating,鈥� and they just move on. They just forget about [what鈥檚 happening to me],鈥� Ortiz said in a PPT meeting on May 29. 鈥淚鈥檝e been asking, I鈥檝e been doing everything for years and years. I sat here for 12 years. And right now it鈥檚 like 鈥榃ell 鈥� we should have done this 鈥� but we didn鈥檛.’鈥�

One point of contention centered around school-based occupational therapy.

For years, Ortiz had complained of pain in her hand and an inability to hold a pencil for longer than a few minutes. In March, Ortiz鈥檚 case manager agreed to consult with an occupational therapist to see what recommendations they had.

But by May 29, district officials declined to have a formal occupational therapy evaluation.

In an emailed statement to the CT Mirror, a spokesperson from Hartford Public Schools said, 鈥淚f there is no relevant data to support a request for an evaluation, a PPT can determine that a particular type of evaluation is not appropriate at that time.鈥�

鈥淭he purpose is to be able to function in a school environment, which Aleysha has been able to do,鈥� a district official said at the May 29 PPT, despite protests from teachers and school staff that Ortiz is only able to perform in a school environment with 鈥渋ncredible difficulty.鈥�

At the meeting, district officials recommended that Ortiz type assignments on a computer going forward.

鈥淧eople expect me to use a computer for the rest of my life,鈥� Ortiz said.

The underlying concern in all the meetings, in addition to her inability to write, was also the lack of progress in her reading ability.

Ortiz and other staff members repeatedly requested dyslexia testing with the notion that, if she couldn鈥檛 receive intervention, then at least having the diagnosis could open the door to more resources after high school.

Those requests were declined by administrators, who instead reviewed previous data, then completed a series of comprehensive testing to 鈥渒now exactly where we鈥檙e at in instruction,鈥� Trenchard said at a meeting on June 13.

In May, Trenchard, the district鈥檚 special education administrator, began to review Ortiz鈥檚 case. When she went over reading results that were conducted earlier in the school year, she called them 鈥渟urprising.鈥�

鈥淸The scores] are low low, like they were surprising to me. It would make sense that reading is hard for you, but it looks like things pretty much across the board are hard,鈥� Trenchard said at a meeting on May 20. 鈥淵ou don鈥檛 know how to [read, write or do math] because nobody ever taught you. 鈥� I wish we met each other earlier 鈥� because it bothers me to hear about it and to just see that for years what was missing.鈥�

Trenchard, at a meeting on May 29, said Ortiz鈥檚 difficulties in , which are the processes of using letter/sound knowledge to write and read words in a text, could be 鈥渟ymptomatic of dyslexia鈥� but could also be 鈥渟ymptomatic of not having received instruction.鈥�

鈥淎nd in my review of Aleysha鈥檚 IEPs, she was never provided reading instruction,鈥� Trenchard said, adding that she didn鈥檛 believe Ortiz was dyslexic because 鈥渢here are many missing pieces toward even leaning toward that diagnosis.鈥�

Spencer, however, argues that the district violated its legal obligation to provide dyslexia testing because there was a reasonable belief that it could have been an issue.

鈥淚f she was showing no reading issues, and all the testing showed she was fine, and she was on grade level, and she just wanted to get the testing 鈥� then they could have an argument,鈥� Spencer said. 鈥淏ut, when it鈥檚 a suspected area, it must be tested. 鈥� There鈥檚 no way a reasonable person would have overlooked this.鈥�

Ortiz received a comprehensive reading evaluation on June 6 and scored 鈥渧ery poor鈥� in every category. Ortiz needed to be taught every reading and spelling skill, according to the test results.

And beyond failing to provide basic education, the district may have also failed to provide an appropriate IEP, and with the limited accommodations that were written, they were not consistently implemented or provided, Trenchard said in one of the recordings.

At Ortiz鈥檚 last PPT meeting on June 14, just two days before graduation, district officials recommended that she defer her diploma and take 100 hours of reading intervention over the summer at the district鈥檚 central office.

Without speaking to Ortiz鈥檚 case, Hartford Public Schools told the CT Mirror that recommendations are made 鈥渙n an individualized basis by the student鈥檚 PPT,鈥� and that a student鈥檚 exit criteria could be reviewed or revised 鈥渦p to and including the day of graduation if necessary.鈥�

Ortiz and several of her teachers shared a hesitancy about the deferment plan, especially in regards to uncertainty from the district about who would provide direct instruction to Ortiz if she stayed back amid millions of dollars of budget cuts in the upcoming school year.

鈥淭he bigger question is who is doing this? 鈥� As of right now, we are working with very minimal staffing, and our special ed staff is doing everything they can, but there鈥檚 no one here,鈥� a teacher at the PPT meeting said.

鈥淵ou can鈥檛 require me not to take my diploma and expect me to go along with whatever you say, knowing damn well we don鈥檛 have the people here,鈥� Ortiz said at the meeting. 鈥淵ou鈥檙e saying we have the teachers training, we have the people here 鈥� where are they? If they are here, and they are training, where are they?鈥�

Ortiz was also set to begin a mandatory transition to college program at UConn that ran from 8:30 a.m. to 4:30 p.m. throughout the summer. The district did not provide any further accommodations or compromise for reading intervention, according to the audio recording of the meeting.

Ortiz ultimately decided to accept her diploma. By the time she had graduated from Hartford Public Schools, she hadn鈥檛 been tested for dyslexia and had never received reading intervention.

Systemic shortfalls

At the same time that Ortiz, her advocates and district leaders met about additional accommodations and intervention services, the district also announced a looming  for the upcoming school year.

 200 special education teachers, 360 paraeducators and 150 counselors, social workers and school psychologists were employed across the district鈥檚 schools in 2022-23.

At Hartford Public High School, which Ortiz attended, there were 21 special education teachers, 19 paras and about 15 social workers, counselors and school psychologists in . With over 109 students with disabilities enrolled at the school, social workers could be assigned dozens of cases.

鈥淎t the end of the 2022-23 school year, we were short-staffed multiple social workers in the building. Myself, alone, was required to service 50 or more students,鈥� said Ortiz鈥檚 former social worker, who added that she ultimately left the district because of the workload.

鈥淸A big part of why I left] comes down to not being able to fully provide children with what they need, and becoming a part of the failure,鈥� she said. 鈥淚 was part of that team of service providers who didn鈥檛 always meet Aleysha where she needed perfectly every month. 鈥� There were times I wouldn鈥檛 see her for two weeks. 鈥� It wasn鈥檛 fair to her, but due to the system of the school and the district, we did the best we could, but that鈥檚 not the answer we should be giving, especially for students like Aleysha.鈥�

Ortiz was assigned a handful of different social workers during her time at Hartford Public High School because of staffing turnover, the social worker said.

鈥淭here鈥檚 plenty of students who are kind of slipping through the cracks,鈥� she added.

When asked about student-teacher ratios in special education, Hartford Public Schools said 鈥渃aseloads are specific to each school,鈥� and depends on 鈥渆ach PPT according to each student鈥檚 individualized needs.鈥�

With the expiration of federal COVID-19 relief funds in September, the district cut school staff by 8% by eliminating 229 roles, a majority of which were temporary or non-certified employees like social workers, paraeducators, resource teachers, student engagement specialists and family community school support providers who were hired during the pandemic.

Hartford Public Schools, after its final budget passed in July, lost a total of about 30 counselors, psychologists and social workers.

A spokesperson from the district said that paraeducator staffing has increased from 457 in 2023-24 to 460 in 2024-25, with an increase of 44 special education para positions and a decrease of 41 in all other para positions.

Despite the increase, school staff and education stakeholders say they still anticipate drawbacks in the classroom, including a growing difficulty to provide individualized services and larger classroom sizes for already struggling teachers.

Staffing levels at schools are 鈥渄isconcerting,鈥� Spencer said.

鈥淭hey were bad before COVID, but they are really bad right now,鈥� Spencer said. 鈥淪chools are not implementing IEPs, are not identifying children, they鈥檙e not providing the staff that are required, and it is a real crisis.鈥�

A spokesperson from Hartford Public Schools said that 鈥渟taff turnover for any position causes a ripple effect for schools, not just special education.鈥�

鈥淗artford Public Schools is actively working to fill special education vacancies via targeted approaches such as building partnerships with universities, cultivating internal pathways for paraeducators interested in becoming teachers, utilizing social media and attending job fairs,鈥� the spokesperson said.

A  from the state Department of Education showed the problem is not just in Hartford but that school staffing shortages are occurring across the state.

Ortiz was front and center in funding advocacy her senior year through letters to the city council, , state Department of Education and a senior capstone project titled 鈥淪pecial Education: A systemic failure.鈥�

鈥淚 should have had the help of a special education teacher, a paraprofessional, lessons designed to meet me where I was and challenge me, speech therapy, and occupational therapy. I felt like [no one] cared about my future, because I didn鈥檛 receive those supports. I now realize that this was due to a lack of funding and the inability to keep good teachers and staff,鈥� Ortiz wrote to state legislators.

Ortiz told the CT Mirror that she shared her story so her experience doesn鈥檛 repeat in other children.

鈥淚t鈥檚 knowing that more kids are falling through the cracks of the system, and we are still making it seem like everything鈥檚 great, that we鈥檙e doing better for the next generation, and I always ask 鈥榃hen?’鈥� Ortiz said. 鈥淭he amount of times I would try to look for stories that can relate to me, so I could be like 鈥極K, I鈥檓 not the only one.鈥� I would try to do that, I would Google people that went to college and did not know how to read. I couldn鈥檛 find anyone. 鈥� So maybe if I am the first, and I know I鈥檓 not, maybe people can be like, 鈥楾hat person made it.’ 鈥�

It can feel overwhelming to process all the demands and challenges that young people face in addition to their schoolwork. But what gives us hope and has inspired our careers as high school leaders is the belief in the potential of a high-quality education to help students overcome obstacles and pursue lives of opportunity and choice. 

We believe students need rigor and purpose to meet their goals. Rigor challenges students to think critically and search for answers to tough questions. Purpose gives them relevant learning experiences that they can connect with their lives. With support and funding from the education nonprofit and Barr Foundation鈥檚 鈥溾�� initiative, our three schools have created programming that is designed to help students meet the high expectations set for them 鈥� particularly students of color, those from low-income families, English learners and those with special needs. Our schools were designed specifically for students who had not been well served educationally, and as a result, many are not on track to graduate from high school when they enroll.

We have seen firsthand how our belief in the importance of maintaining high expectations translates into meaningful and challenging academic experiences and in students鈥� increased confidence in what they can accomplish.

At the Capitol Region Education Council鈥檚 in Hartford, students took their educational experience outside the classroom to apply their learning in real and relevant ways. An example of this is through the 鈥淪tudents and the Law鈥� course. Impact Academy students collaborated with students from the University of Connecticut School of Law, culminating in a Moot Court exercise in which they took on the roles of petitioners, respondents and justices. This was new territory for many of them. They had to be prepared to present complicated arguments in a formal setting at the law school. They researched, practiced and worked together. The school’s combination of high expectations and relevant learning opportunities has given them a purpose and created for the students a new postsecondary vision for themselves. Over two-thirds of the current graduating class plan to continue their education.

At in Massachusetts’s Fall River Public Schools, a Portrait of a Graduate was created that defines the essential skills and mindsets that students are expected to have when they leave. They are expected to develop the ability to argue, investigate, discern, collaborate, communicate and self-direct. For example, students participated in a project-based unit called 鈥淢y Point of View,鈥� in which they used storytelling to create a powerful and compelling personal statement that expressed their values. One student, Anthony Jacobs, wrote about how expressing himself through art helped him cope after a tragic accident and has inspired him to pursue it as a career. Some 70% of students at Evolve report that they would have dropped out if they had gone to another school; now every 2023 graduate has a postsecondary plan in place.

At in Providence, educators work with students to set weekly academic goals. Pushing the students helps them build confidence that they can accomplish ambitious and worthy learning, while completing tasks that require them to create and produce solutions and arguments raises their expectations for what they can accomplish. For example, in the math unit 鈥�You Auto Know,鈥� freshmen learn and demonstrate the mathematics of buying a car. Student Yosalin Alvarado compared investing in a 2022 Honda Accord and a 2022 Honda Civic, analyzing the differences in base price, depreciation and gas mileage and the similarities of multi-year loan financing costs, insurance payments and brand. Then, she made final recommendations, as if presenting them to a client, about which vehicle to purchase. Such expectation-raising work has helped foster a college-going culture and boosted student engagement. One telling metric: 100% of Nowell seniors completed the federal financial aid form this year, while just a few years ago the FAFSA completion rate was 30%.

Learning at our three schools is not just about meeting graduation requirements, but rather about building skills and networks, providing opportunities to help students see what is possible and supporting them so they can excel. We expect students to be challenged, to apply their learning and to strengthen their own identities.

Even in difficult times like these, high expectations are not only possible, but necessary 鈥� for all students in all schools. Teachers must ask young people to do hard things. School leaders need to create rigorous and purposeful learning experiences that allow all students to meet and exceed the high expectations set for them.

Disclosure: XQ and Carnegie Corporation of New York partner with Springpoint Schools and provide financial support to 蜜桃影视.

Chris Riback: Mayor Bronin, thanks so much for coming to the studio.

Mayor Luke Bronin:聽Thanks for having me.

Chris Riback:聽I saw, I believe it was yesterday that you posted your State of the City address, and I couldn’t help but notice that you appeared to be in a library when you were giving it. Why is that the location you chose?

Mayor Luke Bronin:聽Well for a whole bunch of reasons. First of all, the Hartford Public Library is, in my view, one of the most important institutions in our city. It’s a phenomenal library system. It’s branches are really oases in our neighborhood. They are about place where you can go access books, but they’re about a whole lot more than that too. It’s access to technology. It’s access to adult education. It’s a place where families can go. Kids can learn. Adults can search for jobs, on and on. The services provided at our libraries are really vital. That’s one answer. The other answer is it was a library that we had just built after the neighborhood had been asking for it for about three decades. It was on the site of a historic theater that had been demolished through neglect. Part of the theme was about perseverance and partnership and what we can do with those two things.

Chris Riback: Interesting. You pre-taped and released the State of the City address. Smart way to do it.

Mayor Luke Bronin:聽Well, it’s something we did last year because of COVID. We could have done it in person this year, but this was a nice way to be able to deliver the State of the City address and still be at the National League of Cities.

Chris Riback:聽You finally figured out what we all look for.

Mayor Luke Bronin:聽That’s right.

Chris Riback:聽How can we be two places at once?

Mayor Luke Bronin: Exactly.

Chris Riback:聽What is the state of early childhood learning in Hartford?

Mayor Luke Bronin:聽Hartford has been a real early leader when it comes to early childhood. I am grateful to my predecessors who really focused on this area for a while. We’ve got a great team that manifests itself in a lot of ways. One, we have a pretty extensive network of early learning centers throughout the city that the city operates or contracts out. We’ve also been working hard to try to identify best practices and bring them to Hartford. The Providence Talks program was a great example of an innovative way to use technology to help increase the number of words the kids were hearing from their caretakers and family. We adopted that, brought it to Hartford, and call it Hartford Talks. We’re not above stealing good stuff. We’re constantly looking for ways to do more in this space. The other thing that I would say is we’re really focused on infant and toddlers as well because number one, learning starts very early and number two, a lot of our families need that help.

Chris Riback: In terms of the government institutional support and yes, the history that Hartford has even here with the NLC is quite extensive. You have a Department of Families, Children, Youth, and Recreation.

Mayor Luke Bronin:聽We have a Department of Families, Children, Youth, and Recreation, and within that department, we have a division that is specifically focused on early child development.

Chris Riback:聽And did you inherit that or is it-

Mayor Luke Bronin: I did. I inherited the broader office of Families, Children, Youth, and Recreation. We’ve really built up that focus on early childhood.

Chris Riback: What inspired you to build that up?

Mayor Luke Bronin:聽Well, just the enormous amount of data that suggests how important and how powerful early learning is for lifelong learning and lifelong success. We want to set up our kids for success as best we can. It’s one of the most important interventions that we can make. Like I said, we like any community, have a long way to go and a lot more to do. But our team works awfully hard. And I think they’re one of the more innovative and certainly committed teams around.

Chris Riback:聽Any insights, lessons you can give around coordinating across private and public sector? To be doing what you are talking about, to have so many years in your city of commitment to early learning, business must be involved.

Mayor Luke Bronin:聽Yes. Our business community is involved, and they’re very supportive. But what I actually would say is where we’re really focused is building those partnerships with families. You cannot be effective in early learning space without working closely with families. And that means identifying the barriers and the needs that families may have, the things that they need to have a little help overcoming so that they can get their kids into the early learning programs. It also means trying to change the mindset about early learning so that it’s not seen as a form of childcare, but really seen as fundamental to a child’s education. That’s something that we really focus on and have really worked hard to communicate and build partnership with our family.

Chris Riback: It so much more than just childcare. What is the Hartford Unity grant?

Mayor Luke Bronin: Hartford Unity grant is one of a number of initiatives that we are funding with our American Rescue Plan resources. It’s geared toward young people in our community and trying to make sure that they are getting connected to mentors, to coaches, to sports programs, to a whole lot of fun after everything they’ve been through over the last couple years. We’ve already given out about a million and a half dollars to 68 youth serving organizations around the City of Hartford. But we set aside seven and a half million dollars for this Unity grant program. We’re reviewing the newest applications now. That focus on young people, not specifically on early childhood, but on young people in general was one of the top priorities in our American Rescue Plan because young people have experienced this pandemic in profoundly dislocating ways. We need to make sure that we are focused in every way we can on helping them heal, recover, and reconnect after this.

Chris Riback:聽 I’m sure you already knew it, but can you believe how many organizations you have in Hartford and in the area who are focused on serving youth through that whole [inaudible]? I looked at the list of who have gotten the grants. It’s kind of an embarrassment of riches.

Mayor Luke Bronin: We’re blessed to have a tremendous number of organizations that are doing great work. One of the things that we really wanted to do with our Unity grants was make sure that we were providing support to organizations big and small. It wasn’t just the usual suspects. It wasn’t just the biggest players. It was in some cases, small neighborhood organizations that are doing great work on a small scale, and they don’t have the capacity to put together a big 100 page grant application, but they do awfully good work with the resources when they get them, and we want to make sure they got them.

Chris Riback:聽What’s next? What’s next for Hartford specifically around early learning?

Mayor Luke Bronin:聽Well, I think that a couple of things. First of all, we want to continue to focus on quality. It’s not just about getting young people into the classroom. It’s also about making sure that we are making that early learning experience as effective and educational experience as possible. We study closely the results that we have, and we’ve also partnered with the National League of Cities to look at the pipeline of early learning educators and look at compensation issues because there have been longstanding challenges in that area across the country. Compensation’s not high enough. Amounts budgeted are not big enough, that’s including in Hartford. The first thing was to look in the mirror and see what wasn’t working and then try to get better at building a system that attracts, recruits, and retains great talent to deliver quality education to our kids. I think it’s important that that be a national priority.

Chris Riback:聽No shortage of challenges or opportunities. Mayor Bronin, thank you. Thank you for joining us in the studio.

Mayor Luke Bronin:聽 Thanks for having me.